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Terms & Conditions

Terms and Conditions

Last updated: 02/06/2025

These Terms and Conditions ("Terms", "Terms and Conditions") govern your use of the website  and any services provided by TickDone ("we," "us," or "our"). By accessing or using our website and services, you agree to comply with these Terms. If you do not agree with these Terms, please do not use our website or services.

1. Services Provided

TickDone offers virtual assistant services, including but not limited to administrative support, digital systems management, email and calendar management, content creation, and other related services ("Services"). Specific details of the services provided will be outlined in a separate agreement or proposal, if applicable.

2. Eligibility

You must be at least 18 years of age to use our services. By using our website or engaging with us for services, you confirm that you meet this eligibility requirement.

3. Service Agreement

When you engage us for our services, a separate service agreement may be entered into to outline the specific terms of the engagement. This may include the scope of work, pricing, timelines, and any other relevant details. These Terms and Conditions apply to the Services and any additional agreements.

4. Payment Terms

Payment for services will be agreed upon before commencement of any work. Accepted methods of payment include bank transfer and PayPal. Payments are due as outlined in the service agreement or invoice. Late payments may incur additional fees or interest charges, as specified in the agreement.

5. Client Responsibilities

As a client, you are responsible for providing accurate, timely, and complete information necessary for the completion of services. This includes but is not limited to providing relevant access to digital systems or data required to complete the work. You are also responsible for ensuring that your use of the services complies with applicable laws and regulations.

6. Confidentiality and Data Protection

We are committed to protecting your privacy and confidentiality. Any personal or business information provided to us will be treated in accordance with our Privacy Policy We will not disclose your information to third parties without your consent, except as required by law or as outlined in our service agreement.

7. Intellectual Property

Any content, designs, documents, or materials created as part of our Services remain the intellectual property of TickDone unless otherwise agreed in writing. You are granted a non-exclusive, non-transferable license to use any work provided for the purpose specified in the service agreement.

8. Limitation of Liability

To the fullest extent permitted by law, TickDone’s liability for any claim related to the services provided shall be limited to the amount paid by the client for the specific service that gave rise to the claim. We are not liable for any indirect, incidental, or consequential damages, including loss of profits, arising from the use or inability to use our services.

9. Termination

Either party may terminate the services at any time, with or without cause, by providing written notice as specified in the separate service agreement. Any outstanding fees for services rendered prior to termination must be paid by the client in accordance with the agreed-upon payment terms. Upon termination, we may retain any intellectual property rights as outlined above.

10. Amendments to the Terms and Conditions

We reserve the right to modify or update these Terms and Conditions at any time. Changes will be posted on this page with the updated date. It is your responsibility to review these Terms periodically to stay informed of any changes.

11. Governing Law

These Terms and Conditions are governed by the laws of The United Kingdom. Any legal action or proceeding related to these Terms will take place in the courts located in The United Kingdom.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact us at:

TickDone
justine@tickdoneassist.co.uk
07445 488418

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