Privacy Policy 

Data Controller
Justine Walker

Last updated: 01/06/2025

TickDone ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services.

1. Information We Collect

We may collect the following types of personal information:

Contact Information: Name, email address, phone number

Business Information: Your business name, role, and other relevant details related to our services

Usage Data: Information about how you use our website, such as pages viewed, time spent, and actions taken

Cookies: Information about your browsing activity, as described in our Cookies Policy

2. How We Use Your Information

We use your personal information for the following purposes:

To Provide Our Services: To communicate with you, respond to your inquiries, and fulfil our services

To Improve Our Website: To analyse website traffic, improve user experience, and enhance the effectiveness of our services

To Send Marketing Communications: If you’ve opted in, we may send you newsletters or other promotional information related to our services. You can unsubscribe at any time.

To Comply with Legal Requirements: If required by law or regulation, we may process your data to meet our legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information. However, we may share your information with trusted third parties who assist us in providing services, such as website hosting, email marketing, or analytics. These third parties are bound by confidentiality agreements and are only permitted to use your information for the purposes for which it was shared.

4. Data Security

We take appropriate security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or method of electronic storage is 100% secure.

5. Your Rights

You have the right to:

Access: Request a copy of the personal information we hold about you

Rectify: Update or correct any personal information that is inaccurate or incomplete

Erase: Request the deletion of your personal information, subject to certain exceptions

Object: Object to the processing of your personal information for specific purposes

Withdraw Consent: If you’ve consented to receiving marketing communications, you can withdraw your consent at any time

If you wish to exercise any of these rights, please contact us at justine@tickdoneassist.co.uk

6. Retention of Data

We will only retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, or as required by law.

7. International Transfers

If you are located outside of The United Kingdom, please note that your information may be transferred to, stored, and processed in The United Kingdom or other countries where we or our service providers operate. By using our website or services, you consent to these transfers.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or data protection policies of these websites. Please review their privacy policies before providing them with any personal information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with the updated date. We encourage you to review this policy periodically to stay informed about how we protect your personal information.